All riders must read the HRT Safety document and complete the liability/waiver paperwork prior to engaging with the horses.
Minors under the age of 18 must have a Parent/Guardian complete the liability/waiver paperwork prior to engaging the horses.
All Children 14 years and under must be accompanied onsite by a Parent/Guardian.
Maximum rider weight shall not exceed 100KG some exceptions may apply.
A booking is not fully confirmed until it is paid in full.
Due to the nature of the experience, weather can generate conditions, HRT reserves the right to cancel or postpone a ride due to:
Bush-fires. illness, winds over 50km/h, thunderstorms and other inclement weather ie: excessive heat/rain.
Whilst we try to postpone a booking instead of cancelling, cancellation or postponement can occur due to any of the above, in the event of a postponement we can re-book your ride within 12 months without additional charge, via transferable voucher or direct booking, should HRT fully cancel a ride a full refund is applicable. Client cancellations (including vouchers, gift certificates etc.) are non refundable, however, some exceptions may apply.
“Riders Experience” must be filled in on our booking/inquiry forms. We reserve the right to downgrade and/or cancel a ride if expectations on rider experience are not found to be accurate on the day.
We allow riders to bring their own boots and helmets however we reserve the right to ensure that all riders follow the “Horse Safety Australia” guidelines and are equipped with regulatory boots and helmets that we will provide for your safety if we deem that your gear is unsatisfactory.
Alcohol is not to be consumed prior or during any ride.
Where group discounts may apply “group bookings” must consist of a minimum of 4 people.
Should border closures prevent you from attending your booking, a gift card (valid for 3 years) will be issued and no cancellation or rebook charges will occur.
All gift cards (other than special offers) are valid for 3 years from date of purchase.
Special offers are valid for advertised offer period.
Gift Vouchers are a non refundable product.
Second hand Gift Vouchers are only valid from original purchase date.
IN THE CONDUCT OF ITS BUSINESS AND THE WEBSITE www.HorseRidingTasmania.com
LAST UPDATED Nov 19th 2021
We are committed to protecting your personal information in accordance with Australian legislation and in particular the National Privacy Principles under the Privacy Act 1988 (Cth) (as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)).
What information is collected?
We only collect information which we consider necessary for us to provide our services to you.
This information may include:
– Your name, address and contact details
– Credit card details
– User id’s and passwords
– The services provided to you
– Records of correspondence between you and us
How is your information collected?
The ways we may collect your personal information are:
– Directly from you by person, telephone, or in writing (by email or
– From third parties such as related companies and our service providers
– From companies described under “Disclosure of your information”
How is your information used?
We only use your personal information for the purposes of providing
services to you and for related, internal management purposes including:
– To process and fulfill your requested services
– To manage our services including customer service and billing
– To develop and improve our services
– To conduct surveys to determine your use and satisfaction with our service
– To generate statistics
– To promote and market our services
Disclosure of your personal information
We may disclose your personal information to third parties (individuals
and/or organisations), for example:
– Horse Riding Tasmania staff and Horse Riding Tasmania bodies corporate
– Advertisers of Horse Riding Tasmania
– Outsourced service providers including professional advisers, marketing
and promotions and information and technology advisers
– Government and regulatory authorities as required by law
Other than the above, we shall not disclose your personal information to a
third party unless one of the following applies:
– You have consented
– It is required or authorised by law
– It will prevent or lessen a serious and imminent threat to somebody’s
life or health
– It is reasonably necessary for law enforcement or
– It is necessary to investigate a suspected unlawful activity.
Accessing and updating your information?
If you wish to access and/or update your personal information, please
contact us by email or telephone.
What if you choose not to provide us with your personal information?
If you choose not to provide to us information requested by us, we may not
be able to provide you with our full services.
Any concerns, queries or requests?
Should you wish to discuss a breach of your privacy or any aspect of this
Policy, please forward your request, complaint or query by email to the
contact person set out below. We shall endeavor to respond as soon as
with our requirements and the law. Any amendments will be updated on our
website. Please access our website regularly to ensure that you have our
Horse Riding Tasmania
6023 High Street
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